Redován once again calls on the Regional Ministry to improve primary care in the municipality’s doctor’s office

  • The municipal government team once again sends a letter to the Councillor for Health and the Orihuela Health Department

The Mayor of Redován, Nely Ruiz, has announced the sending of two letters to both the Councillor for Health, Ana Barceló, and the Director of Primary Care of the Department of Health of Orihuela, Rosario Sansano, with the aim of “once again demanding patient care in the right conditions for the neighbours who use the Redován doctor’s office”, reported Ruiz.

The first councillor said that the situation in this health centre, which has not been providing a good service since the beginning of the pandemic, “has got worse in the last two weeks, since the health staff is very limited due to the effects of the Covid-19”, and the accumulation of work is not enough to attend to the number of people who use the facilities every day since “at the moment we only have two doctors and a paediatrician, when they should be twice as many”. This has the effect, as Ruiz has indicated, “that calls for telephone appointments are not made, directing many users to the health centre in Callosa, when they should not be”.

In addition, the shortage of doctors means that it takes longer for people to make appointments for the PCR tests, which, as they do not receive a call from the centre and without health advice, “continue with their normal lives by going out on the streets, with the consequent risk of contagion among the population, or choosing to carry out the test in the private health service”, said Ruiz.

This situation is compounded by long queues and waiting times at the door of the clinic and calls that are not answered by the switchboard, situations already reported in previous meetings held by those responsible for the health department of Orihuela and also to the Ministry of Health.

With this scenario, “the complaints of citizens who have to suffer this deficient attention logically follow each other,” said the Mayor, who added that “we need this situation to be expedited and a solution given as soon as possible, because having a medical office that does not work and insufficient health personnel who cannot cope with their patients, in these times of pandemic in which we find ourselves, is an unacceptable situation.

Redován demands from the Conselleria de Sanidad improvements for primary care in the medical office of the municipality

  • The Consistory counts multiple complaints about the operation of the centre, with long queues and poor telephone service

The Mayor of Redován, Nely Ruiz, and the Councillor for Health, Marisol Ibáñez, have once again asked the Valencian Regional Government’s Department of Health for the necessary improvements in Primary Care in the municipality’s medical office. The first mayor said that, “we are aware that the workers in the office are following the instructions of the Ministry, but since the beginning of the pandemic is offering poor service to citizens, with almost no face care, calls that are not attended in most cases, and long queues at the door that can reach two hours waiting very easily. Nely Ruiz has added that to all this is added “the difficulty presented by some patients to obtain their prescriptions for chronic treatments, as well as the shortage of doctors and health personnel in the centre, since “the Generalitat does not send a replacement in the event of staff leave or holidays”. So much so that the Town Hall has already sent many complaints to the Department of Health that have been received both in writing and by telephone to the Town Hall itself, which “reflect a situation for the people of Redoubt that borders on the unsustainable for a long time now”, said Ruiz.

To solve these problems, the Mayor and the Councillor have held several meetings with the Health Coordinators of the Health Department of Orihuela, on which the Redován doctor’s office depends. Amongst these meetings, it is worth mentioning the meeting with the Directors of Primary Health Care and Nursing of the Orihuela Health Department, “in which we requested the installation of an additional telephone line and a new computer, as well as the provision of more administrative staff to improve the attention given to our neighbours”, explained the councillor for Health. Marisol Ibáñez specified that “although we have been designated to send a caretaker to the centre, it can have little effect on the care received if we do not have the appropriate means to be able to attend to the calls or make the appointments”. In the same way, Ruiz and Ibáñez have also met with the centre’s own doctors and are in permanent contact with the Public Health Department of Orihuela and Torrevieja, directed by José Cano.

In addition, a motion will be presented to the plenary session of Redován Town Council this coming Thursday, to urge the regional government to assume its responsibilities in health matters and to provide the Redován doctor’s office with material and personal resources. In this regard, the mayor said that “it is clear that the care being given to citizens is very deficient and does not correspond to the needs that would be expected of a health institution in the situation of pandemic in which we are due to the Covid-19”, so “it is necessary that the Valencian government assumes its responsibilities and ensures a health service and in decent conditions for our citizens,” he concluded.

Redován reinforces health protection measures in view of the increase in cases of Covid-19 in the municipality

  • The measures include the suspension of extra-curricular activities, the closure of parks and gardens at night and the reinforcement of disinfection

The Mayor of Redován, Nely Ruiz, has announced this morning the reinforcement of the health measures against Covid-19, in view of the increase in the number of positive cases in the municipality. In this way, and from Saturday 19 September, “we will proceed to carry out several urgent and extraordinary measures such as the closure of municipal parks and green areas, which will not be accessible from 21:00 until the morning of the next day,” explained the first mayor.

Likewise, the cleaning and disinfection of streets and public spaces of great affluence will be intensified, both in the municipality of Redován and in its neighbourhoods, in order to continue the work of preventing contagion of Covid-19. Similarly, and in consensus with the educational centres, Ruiz explained that “it has been decided to temporarily suspend extra-curricular activities, reducing the time of contact between schoolchildren and thus reducing the possibility of contagion”.

In this sense the Mayoress has informed, through the Department of Public Health of Orihuela, of the confinement of a second class of Infant Education in the CEIP Sagrados Corazones of the municipality in the 4 year old classroom, which joins the one confirmed yesterday in the same centre, of five years, after the detection of a positive case among the students. Both classes are under the protocols and measures of action necessary to contain the situation.

The first councillor asked for “patience” from the population and that “security measures be taken to prevent them from having to be even tougher in the face of a new increase in cases”. Ruiz stressed the need to comply with health measures, such as the obligatory use of masks at all times, maintaining a safe distance and correct hand hygiene.

The Redován City Council reinforces health security measures against Covid-19 for the return to school

  • The purchase of thermometers, masks and fans or the reinforcement of personnel and the disinfection of surfaces are the main measures

The Councilor for Health and Education of the Redován City Council, Marisol Ibáñez, has informed today of the measures to reinforce health security against the coronavirus adopted by the Consistory for the return to school on September 7 in the educational centers of the municipality. Ibáñez has stated that “our main objective is to complement as much as we can the protocols that have been prepared both from the centers and from the Ministry”, since “the safety of our children and young people to avoid infections is the most important thing”.

Thus, through a grant, the City Council will assign a second janitor to support tasks at CEIP Sagrados Corazones throughout the year. In addition, the cleaning service has been reinforced, incorporating four workers in the morning shift to carry out daily surface disinfection tasks. “There have also been two disinfections against the virus in the building’s facilities,” explained the mayor, “and another that will be carried out today, Friday, before the children enter the center.” Another measure that has been carried out, as reported by Ibáñez, has been the acquisition of 15 fans “to facilitate the aeration and ventilation of the classrooms”, in addition to the installation of covers and toilet seats in all toilets of the center with the aim of eliminating the possibilities of contagion among children when Similarly, and with regard to the Pasitos nursery school, the City Council will assume the extra expense that the scenario caused by Covid-19 has meant for the center, “as required by current regulations after the health situation that we are living “, explained the mayor,” always with the aim of guaranteeing that the facilities are in optimal hygienic, sanitary and disinfection conditions. ” The council has also carried out the acquisition of both masks for workers and infrared thermometers to control the temperature of the little ones, as well as waste bins with a lid and material for cleaning and disinfecting surfaces. Likewise, the acquisition of individual school material has been carried out, “to prevent it from being shared among minors and thus reduce the chances of contagion.”making use of them.

The mayor of Redován, Nely Ruiz, has stated that “a return to school with all the guarantees is our total priority, to which we are going to contribute as City Council in whatever way we can, always complying with the regulations stipulated by both the Ministry of Health as by Conselleria ”. The first mayor has reported the meeting at the initiative of the City Council and the Department of Education that, prior to the start of the course, took place this morning between the Covid-19 coordinators of all the centers and those responsible for the medical center “to treat the communication and action protocols to be developed in the event that there may be a suspicious case ”, adding that“ they are also working together with the Redován Local Police, which will be the one who will coordinate the entrances to the centers in a staggered manner ” .

Redován approves in the Governing Board the contracting file for the reform of the medical office

  • The actions planned in the health center include repairs to the façade, repainting of interior walls and the installation of a new air conditioning system

The Redován City Council, which is headed by Mayor Nely Ruiz, today approved in the Local Government Board the contracting file that involves the bidding process for the reform of the municipal auxiliary medical office, located on the ground and first floors of the sociocultural center municipal Ricardo Ruiz Poveda. “It is a first step to carry out these much-needed repairs, which will allow better healthcare for all of Redován’s neighbors,” said the mayor.

This contracting file will have a maximum budget of 100,000 euros, corresponding to the grant awarded by the Generalitat Valenciana, framed within the PIAC plan for Architectural Intervention in Clinics. “The project includes the repair of the exterior facade, very deteriorated, with the elimination of the two exterior pillars, as well as the elimination and replacement of the gresite plinth of the walls,” explained José Najar, Councilor for Urban Planning.

In the same way, the interior walls will be repainted and a stoneware plinth will be installed in passage areas and waiting rooms. The reform also includes the installation of a new air conditioning system, “which will make access to the facilities more bearable during the hot months,” added Najar.

It is foreseen that the works to refurbish the clinic will be carried out in a maximum period of six months, a period during which “health care for citizens will not be interrupted,” explained the Councilor for Health, Marisol. Martínez, who added that “it is essential for this municipal government team, and above all in the current context of the health crisis in which we find ourselves, to maintain this essential and necessary service”.

The mayor of Redován has finally stressed the importance of having a quality health service in the municipality and facilities in optimal conditions, “either carrying out this much-needed reform of the office, but also not neglecting something so important as is the pending project of the health center for Redován ”, she added.

The City Council of Redován meets with the Ministry of Health to advance the construction of the municipality’s health center

The mayor of Redován, Nely Ruiz, has come this morning to Valencia, to the Ministry of Health, to hold a meeting with Carmelina Pla, general director of Economic Regime and Infrastructure. This meeting has been aimed at advancing the procedures of urban adaptation of the plot that will house the new medical center of the municipality, and that will be located in the Plaza of the Valencian Community of Redován.

The mayor has been accompanied by the Councilor for Health, Marisol Ibáñez, the Councilor for Urban Planning, José Nájar, and the Councilor for Finance and first Deputy Mayor of the municipality, Adrián Ballester.

Nely Ruiz has expressed his “good feelings” after the meeting, and has stated that the Ministry “has been very predisposed to continue the construction of this medical center” and thanked “the support shown to make this need a reality in the municipality that will allow quality health care for the neighbors of Redován ”.